Enhanced Care Management (ECM) is a new, statewide Medi-Cal benefit that provides a whole-person approach to address both clinical and non-clinical needs of complex healthcare cases. Benefits include intensive case management, advocacy, health coaching, and referrals to community resources.
Populations of focus include LA-area residents enduring homelessness, severe mental illness, substance use disorders, frequent hospitalizations, and those at risk of institutionalization.
ALA will launch this program offering Case Management services in Spring 2022 and will support approximately 800 members a year.
If you are a Medi-Cal beneficiary, you may qualify to receive support and services that will help you improve the management of your healthcare. To qualify, you must meet at least of the following criteria: